Note: We support international shipping. Our shipping partners are USPS, UPS, FedEx, DHL, etc.
- In-Stock Sex Furniture ( USA Warehouse): 12-24 Hours Processing time + 2-5 Days Shipping time.
- Not In-Stock Sex Furniture: Will be shipped directly from our China factory. 3-5 Days Processing time + Shipping Time (Depends on your location)
This is our the shipping time table here:
||For Free Shipping Option : Wait 7 - 15 Business days, Tax-Free.
|For Expedited Shipping Option : Wait 3-6 Business days, DHL express shipping, Tax-free.
||4-12 Business days, Complete customs clearance and pay duties by yourself.
||7-21 Business days, Complete customs clearance and pay duties by yourself.
||For Free Shipping Option : 15-20 Business days, Tax-Free.
|For Expedited Shipping Option : 4-9 Business days, Complete customs clearance and pay duties by yourself.
We will send a tracking number to your email box once your order is shipped.
- Track your order: Once shipped, you will receive the tracking number in your mailbox. You can track your order on the carrier official website(www.usps.com,www.fedex.com.www.ups.com ,etc) or 17track.net. You can also email us: [email protected] to get the latest status of your package.
- Discreet Packaging : All sex furniture will be packed in a plain carton box. There will be no information indicating that it’s a sex toy.
Order Cancellations Policy
- <24 hours (Before we produce): 5% cancellation fee
- ≥24 hours (In production process): 25% cancellation fee
- ≥3 days (Production is completed): 50% cancellation fee
- Once shipped: Can’t be canceled
You can send your cancellation request via email: [email protected] or Call/SMS us: +1 (212)518 4308.
You can get a refund in the following cases:
- Never received your order – Full refund, or resend it for you if you’re willing to wait.
- Received the wrong product – Provide us with photos of the wrong product and we will refund or resend a correct product for you.
- Received the damaged product– If this is caused by the carrier, please file a complaint with the carrier and we will assist you in obtaining compensation. If it's product quality problem, please provide us with photos or videos, and we will refund you or arrange a new replacement.
We offer 30 days easy return service. But you must ensure that the package has never been opened and the product has never been used, you need to provide the necessary photos and videos as evidence. Then, we will give you the return address, you just need to send it to the address according to our request (we will cover the shipping cost). Email us: [email protected].